ACO Participant Survey - Incept Health

Thank you for joining the ACO Benchmark Data Group. Your participation helps advance ACOs as quality-driven alternatives to traditional models, putting clinicians in control of care. We aim to provide valuable, decision-support data while minimizing your time commitment—just 10 minutes per month, with no cost to your organization.

Please feel free to invite other non-competing ACOs to join. A larger group means more value for everyone.

Please select up to 5 topics for which having data and insights would be most helpful. Please describe your selection (or add any topics not shown) in the comments box below.

Modeling: Type(s) you’re contracted with, ACO model decision support tools that you use to evaluate the best fit

Forecasting: revenue/shared savings forecasting software vendors with whom it's easy to do business and who are accurate

Pricing: member pricing models your ACO uses to price your program for your members, including upside only and full risk

Cost Savings Analysis: Comparisons of cost savings achieved through various care models versus traditional fee-for-service models

Risk Adjustment Data: Information on patient populations, including comorbidities, to better understand risk-adjusted outcomes

Revenue Cycle Metrics: Insights into billing efficiency, denial rates, and collection timelines compared to industry standards

Best Practices in Care Models: Data on successful innovative care models and their financial and operational impacts

Please select up to 3 topics for which having data and insights would be most helpful. Please describe your selection (or add any topics not shown) in the comments box below.

Patient Outreach: population-based patient outreach

Incentives/Rewards: Practice level incentives and rewards for staff, mid-levels and others that have verifiable impact on patient quality metrics; patient incentives/rewards that actually motivate patients; amounts, types, and delivery methods types for both

Clinical Outcomes Benchmarks: Data on patient outcomes related to specific interventions or care pathways, which can be hard to standardize across different organizations

Patient Satisfaction Scores: Benchmarking against other organizations for patient experience metrics to identify areas for improvement

Please select up to 5 topics for which having data and insights would be most helpful. Please describe your selection (or add any topics not shown) in the comments box below.

Utilization Rates: Comparative data on service utilization (e.g., emergency visits, readmissions) to identify best practices or areas needing attention

Care Coordination Metrics: Data on the effectiveness of care coordination strategies, including transitions of care and follow-up rates

Population Health Data: Insights into demographic trends and social determinants affecting health outcome that are often fragmented and difficult to access comprehensively

Technological Adoption Rates: Information on the adoption of health IT and telehealth solutions and their effectiveness

Triple-weighted measures: which measures your ACO is focused on for 2024 and for 2025, and why

Best Practices

Population Health Platforms: which population health platform your ACO uses; which platforms you’ve evaluated, and their pros/cons

Please select the topics below for which having data and insights would be most helpful. Please describe your selection (or add any topics not shown) in the comments box below.

Regulatory Compliance Benchmarks: Information on compliance rates with various regulatory requirements across ACOs, including reporting and quality metrics

Audit Findings: aggregated audit data across all participants to identify common compliance pitfalls in different size and types of ACOs

Please select up to 3 topics for which having data and insights would be most helpful. Please describe your selection (or add any topics not shown) in the comments box below.

Market Share Data: Insights into market penetration and competitive positioning relative to other ACOs

Partnership Success Metrics: Information on the performance of collaborative efforts with providers, which can be hard to quantify

The “Fit” for Specialists: Information on how specialists are used to enhance your ACO’s quality scores and patient experience

Growth/Member Recruiting: Insights on what works to recruit new member practices

Vendors: information on what vendors practices use to enhance their ACO offering to members

Thanks for submitting your ACO Initial Participant Questionnaire. We'll be compiling all participant results from this initial questionnaire to determine the topics participants find most valuable. We'll send our first benchmark data survey in early January 2025, and the first corresponding data report later in January. All future surveys and reports will follow this cadence. Stay tuned!